What services does your company provide?

Our company specializes in telecommunications contracting, including network installation, maintenance, and infrastructure development. We customize our solutions to meet the specific demands of clients in various industries, ensuring optimal connectivity and performance. We provide security cameras, access control, burglar alarms, fire alarm systems, structured cabling, networking, DAS systems, and nurse call systems.

How can I reach customer service?

You can contact our support team by emailing [email protected] or by calling +1 740-243-4459. Our expert team is available 24/7 to help with any questions or concerns. We're dedicated to delivering timely and effective solutions to ensure your satisfaction.

Does our business need Low Voltage Services?

Nearly all businesses need low voltage services of some kind. From farmers, to offices, to steel mills, they all require connectivity, safety, and security. If your curious how our services align with your business, reach out today!

What areas do you serve?

Alliance Telco provides services across the Midwest region. We work with businesses in Ohio, Indiana, Kentucky, and surrounding states. Contact us to confirm service availability in your area.

Do you work with general contractors?

Yes, we regularly partner with general contractors on new construction and renovation projects. We coordinate seamlessly with construction schedules and other trades to ensure timely completion.

What types of projects do you handle?

We handle projects of all sizes, from small office installations to large-scale multi-location rollouts. Our services include new construction, renovations, system upgrades, and system takeovers. We also provide ongoing maintenance and support.

Do you provide maintenance and support?

Yes, we offer comprehensive maintenance and support services including regular inspections, system updates, troubleshooting, and emergency repairs. We can create custom maintenance plans tailored to your needs.

How long does a typical installation take?

Installation timelines vary based on project scope and complexity. A small office installation might take 1-2 days, while a large multi-location rollout could take several weeks or months. We provide detailed project timelines during the planning phase and keep you updated throughout the process.

Do you work with existing systems?

Yes, we frequently work with existing systems. We can integrate new equipment with legacy systems, upgrade components while maintaining compatibility, or take over maintenance of systems installed by other vendors. We'll assess your current infrastructure and provide recommendations.

What certifications do your technicians have?

Our technicians hold various industry certifications including BICSI, NICET, and manufacturer-specific certifications. We maintain ongoing training to stay current with technology and code requirements. All technicians are background-checked and insured.

Do you offer warranties on installations?

Yes, all our installations come with warranties. Equipment warranties are provided by manufacturers, and we offer workmanship warranties on our installations. Warranty terms vary by project type and are detailed in your project agreement.

Can you help with system design and planning?

Absolutely. Our design and engineering team works with you from the initial planning stages. We create detailed system designs, provide equipment recommendations, ensure code compliance, and help coordinate with other trades. Design services are available for both new construction and renovation projects.

What payment terms do you offer?

We offer flexible payment terms to accommodate different project types and budgets. For large projects, we typically work with progress payments tied to project milestones. We accept various payment methods and can discuss terms during the proposal process.

Still have questions?

Get in touch with our team and we'll be happy to help.

Contact Us